MyHeritage -- Snaps Up Geni.com

My best suggestion is to ignore everything about MyHeritage and concentrate on Geni if you want to stay,- they are "just" the owners of Geni, and as stated several times before: Geni will continue as before, but now with better resources and access to technology from MyHeritage (and hopefully the other way as well).
   ●  http://help.geni.com/forums/21545466-things-to-know

Of course you can find your family lines on MyHeritage, - I have found at least three trees there with my family.

As with Geni MH are not building any trees, - the users are, and the reason why I find my family there is because someone in the my tree have exported a GEDCOM and uploaded it on MyHeritage (and several other places as well). You find the name and contact information of that person on the MH tree.

The main reason is that MyHeritage probably is the only site that imports GEDCOM's from Geni easily and are even able to download documents and images linked backed to on Geni in the GEDCOM file.

Most of these imports are probably done in the Family Tree Builder program you can download from MyHeritage and install on your PC, which is probably one of the better free software for genealogy you can find.

Unfortunately that program insist on uploading to MyHeritage as well after the GEDCOM import, and if you don't say no to that question your data will end on MyHeritage in addition to your PC.

BTW: Based on your MyHeritage experience "You have 66 634 profiles ....". it just tells me that you have uploaded your tree to MyHeritage yourself - don't blame others for that...

But, as I mentioned about the excellent program, Family Tree Builder, - if you are not focused on what you say yes or no to, the automatic upload could be the reason. In any case, just log in to MyHeritage and delete it.

Just a warning: Their password recovery does not tell you that the email you supply is not registered and tricks you to register a new account for that email by claiming that hey can recover your password.

Just one remark. Trees over 50000 profiles can only be deleted by MH staff.

???
"Just a warning: Their password recovery does not tell you that the email you supply is not registered and tricks you to register a new account for that email by claiming that [t]hey can recover your password."

What you explain is probarbly understandable to many. But not to me. I'm not able to take care of more than the two e-mails I still have. I only use one of them, but the old one has to "hang on" in my life for some time more. For sure I have not used the old e-mail.

I get e-mails from MyH telling about my tree there. Nothing like a special Welcome or about any special according to my Geni-account. What changes; what news and what lost. Normally (?) a new owner takes care of the old customers and tell where I can phone if any problems occure. I have to tell I've never had any problems when my insurrance company, my bank or any other company I have deals with have changed their organization. The only "problem" I have had is to remember the new name of the new company, bank or organization.

I have received a message from geni last December:

"An account has been created for you using your email address....worth 600 dollars (sic!). Activate your MyHeritage data subscription now"

I have not received any message from MyHeritage to say hello or verify anything.

I have tried to use the search engine of MyHeritage and it seems to work - but you have to get used to it. The system might find 100.000 profiles; most of them are American and/or identical.

Then I tried the gedcom import function in My Heritage. My heritage allows 100 profiles before you have to uppgrade and pay. Is this correct ?

I also have the old "MyHeritageFamilyTreeBuilder" which I have used to create reports. It is still possible to create reports and to import an unlimited number of profiles incl the pictures into the old MyHeritage software.
Geni should implement this report functionality.

(No Name), your MyHeritage data subscription is a result of you being a Pro user in Geni, and it is not the meaning that you shall move your data over to MyHeritage.

The data subscription is needed for the feature Noah described in the announcement: "In addition, we will be able to intelligently match Geni profiles against MyHeritage’s billions of tree profiles and records, including newspaper and census records." (see the first message in this thread)

The curators are already testing this feature and it looks really nice, but to see the records you have to be logged in on MyHeritage as well using an account with a data subscription.

Private User the password recovery issue is most certainly a bug, thanks for reporting it. The bug report has been forwarded to MyHeritage's engineering team and they tell me that they will get this fixed soon.

I can assure you that this is a bug and not some intentional behavior intended to register multiple users for the same person or anything of that sort. This does MyHeritage no good and is not the way that they operate.

I have a myheritage account for 12+ years and this Geni account I have had also for a very long time. I pay premium for both services

Noah and Björn, I am a "5-yearer" and I am testing now all the good things I got instead of my original subscription.
I have two open tickets (29337 and 29338 posted Feb 11,2013). There also is an older ticket dated Feb 7 from Oeds Eilander which has not been resolved yet. Same matter: "unable to download family tree chart".

Now I am writing to you hoping that you will speed up this issue.

I have made many tests and the last test is quite upsetting me since a non-paying member obviously can download a chart which a pro cannot.

I am registered as a non paying test-member with a familytree of 30 people. The tree with tree size 30 (no pictures) was downloaded and saved properly.

As a "5-yearer" I have tried to download and save a tree size of 20 people (no picture and part of world tree) without result. System does not communicate with geni server. "failed saving Poster"...try again and again and again.

My conclusion is that there is a major problem om genis end...the download worked last December.
Please resolve it.

You are talking about problems with http://www.geni.com/family-tree/poster ?

På norsk (in Norwegian): Jeg testet akkurat nå om det er mulig å lage "family tree poster" / (familie tre kart) og slik gikk det til; Det gikk fint å lage for de 5 første slektsleddene, men ikke for et familiemedlem av meg som er 6 generasjoner ut. Det gikk altså ikke ant å lage "familie tre kart" for min tipp tipp osv. oldefar som er født 1754 og er 6 generasjoner bakover i tid. Kan dere i Geni vennligst ordne dette ?

Björn, it is exactly the link above (my own family tree) which I cannot download and Arnfred seems to have a problem too.

My best guess is that the problems arise when you are part of the world tree.

The last time someone complained that they had problems with the poster we had to ask the Geni employee, Mike Stangel, to fix it, which he did, but he did not tell what the problem was and if this is something we can fix our self.

Is it just the download of the result that fails, not making it?

The image file you download is very large, so depending on your setup it might not be wise to load it for displaying it in the browser, so saving it directly to dis is best and use your photo viewer to display and print it might be an alternative.

If generating the poster is the problem Arnfred's report might give Mike a hint: He tells that it is when including the 6th generation that causes the problem.

Anyhow we are a bit off topic now?

The posters are generated again after two trials and it seems for all generations. The support was splendid.

Apparently the home page Blood Relatives count (number) for PRO accounts has now been limited to 5000, while previously this limitation was granted only to basic users. What changed?

Vello Suigussaar
once in awhile,that will change.
when the system is refreshed,your numbers will change again :-)

Martin, that is interesting. My Blood Relatives number used to be over 9000. Will it go down some more?

Vello Suigussaar
the numbers,will allways change.
also blood relatives.
becose lines are changing every day,thru new merges.
and adding of new profiles.

Indeed mergers would reduce the corresponding numbers, adding of new profiles should increase them. But holding exactly 5000 blood relatives for over a one month period would be highly unlikely. Have any other PRO members seen a sudden decrease of their blood relatives during the past month to exactly 5000?

I had over 10000 blood relatives and suddenly the number dropped to exactly 5000, its really not normal. I have not noticed that some large branches have been cut off of my direct ancestor lines.

Yes, of course. You are not allowed to have more that 5000 ancestors, so the rest of the profiles is just deleted...

Honestly, - you have been a Geni user for a so long time and should know why the number drop to 5000 once in a while.

its not about 5000 ancestors, i have 216 of them, its about blood relatives. Why won´t Geni software show me all my blood relatives? Drop to 5000 once in a while....give me a break, honestly!

My blood relatives often gyrate between 100 000 and 5 000 albeit over a few to several months, they are now back to 100 000, and my ancestors are now 7321.

Good news. Geni customer service responded to a help request ticket and the 5000 blood relatives number has been revised to an appropriate number.

@Vello Suigussaar

Yes, my blood relatives has also dropped from 12813 to 5000 :(

You state that it has been changed to "an appropriate number" - do you know what that apropriate number is? Eventhough I can not understand why there has to be a limit (even for basic users)

If you wonder about the 5000- number... and this is repeated at least once per month:

That is just a result of how the Geni counting are implemented.
They first count up to 5000, which is the none-Pro limit, stores the number and then continue counting for Pro members until it reaches 100000 which is the Pro limit for some lists.

When you as a Pro user see the number 5000 it is because Geni are currently counting, and such takes a long time, but you will get the correct number sooner or later unless the counting got interrupted by some error or they needed to stop it because they needed the resources elsewhere.

When seeing that 5000 number, just relax and don't start complaining, just wait a day or two and check again when the counting hopefully are finished.
I would be more worried if such a list change to another number.

Honestly, it is just a number!!
This is a site for genealogy not for some number game.

You will never try to browse through all the profiles, and in any case when viewing such a list you will only get the first 5000 extracted (important to remember when applying filters, - if the total is over 5000 some elements will be left out). You will give up long before you reach 5000 anyhow, and since this is a dynamic database the contents might change while doing that anyhow.

BTW: Aren't we way off-topic now?

It sounds like Geni could avoid a lot of grief and confusion if they would just stop displaying the 5000. Either keep displaying the old number until a new number is available to replace it, Or display the word "calculating...". Simple software tricks.

Yes. Off topic.