Currator Assistance Requested - Profile Overloaded by 85 MyHeritage Confirmed Matches

Started by morel on Saturday, August 2, 2014

morel C

8/2/2014 at 12:37 PM

Because it has 85 MyHeritage Confirmed Matches, it becomes now nearly impossible to open the Sources tab. Too much. It freeze the screen.

I hope you can delete most of these matches. There is absolutely no need to keep 85 matches with private trees in MyHeritage. We need to keep only 2 or 3 good matches clean up the rest.

As it is now, it is now pratically impossible to add and manage Jacquette's sources in Geni.

Thanks for your assistance.

mario

Angus Wood-Salomon C

8/2/2014 at 1:49 PM

Mike Stangel any suggestions?

Private User

8/2/2014 at 5:09 PM

I generally go through and delete duplicate trees by identical managers. That can thin the number of entries greatly.

morel C

8/2/2014 at 5:29 PM

Good ides Maria, I will do exactly that. Thanks!

Angus Wood-Salomon C

8/2/2014 at 7:45 PM

Private User

Thanks did not know that..

Erica Howton C

8/2/2014 at 8:16 PM

Another way I've solved the problem is by opening a ticket for customer support (a PRO right) - help link in the footer of every Geni page, "submit a request," or directly from this link:

http://www.geni.com/help/newticket

Currator Assistance Requested - Profile Overloaded by 85 MyHeritage Confirmed Matches

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